Introduction & Scope

Welcome to iHomoeo (House of LM Potencies Medicine). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.ihomoeo.com) and purchase our homoeopathic remedies and 50 Millesimal (LM) potencies.

Information We Collect

• Personal Information: When you register an account, place an order, or contact us, we collect personal details such as your name, shipping and billing address, email address, and phone number.
• Payment Information: We collect data necessary to process your payments. Your payment data is securely processed by our authorized third-party payment gateways; iHomoeo does not store full credit card details or UPI credentials on our servers.
• Technical Data: We automatically collect certain information when you navigate our site, including your IP address, browser type, device specifications, operating system, and browsing behavior on our platform.

How We Use Your Information

We utilize the collected information for the following core purposes:

• To process, fulfill, and securely dispatch your retail, wholesale, or international trade orders.
• To communicate regarding order status, shipping updates, and customer support inquiries.
• To send administrative notifications, policy updates, and promotional communications (which you may opt out of at any time).
• To maintain and optimize our website functionality, variable potency pricing systems, and overall user experience.

Information Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following contexts:

• Service Providers: We share necessary information with trusted third-party vendors who assist us in operating our website, managing our digital infrastructure (such as Maya Digital Desk), and fulfilling orders (e.g., shipping carriers and payment processors).
• Legal Obligations: We may disclose your information where legally required to comply with applicable laws, governmental requests, regulatory audits, or judicial proceedings.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to store your preferences, analyze site traffic, and remember your cart contents. This ensures a seamless shopping experience. You can configure your browser to refuse cookies, though doing so may limit certain e-commerce functionalities on our website.

Data Security

Given the nature of our business in homoeopathic healthcare, we implement robust organizational and technical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no electronic transmission over the internet can be guaranteed as entirely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated or permitted by law (such as for tax, accounting, or legal compliance).

Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, update your account details, or modify your communication preferences, please reach out to our team.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or for legal and regulatory reasons. We encourage you to review this page regularly for the latest information on our privacy practices.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support desk: