At iHomoeo (House of LM Potencies Medicine), we are committed to delivering our specialized homoeopathic remedies safely, promptly, and efficiently. Please review our shipping practices below.
Order Processing Time All orders are processed and dispatched from our Kolkata facility within 1 to 2 business days of order confirmation. Orders placed on Sundays or public holidays are processed on the following business day.
Shipping Charges & Free Shipping We are pleased to offer free domestic shipping across India on all retail orders above ₹500. For orders below this threshold, standard shipping rates apply and are calculated at checkout based on your delivery pin code. Freight and shipping charges for wholesale, distribution, and international trade accounts are calculated separately based on order volume, weight, and destination.
Delivery Timelines For domestic retail orders within India, the estimated delivery time is 3 to 7 business days from the date of dispatch, depending on your region. Delivery timelines for international trade and wholesale distribution will vary based on the destination country and standard customs clearance procedures.
Packaging Standards Given the delicate nature of homoeopathic dilutions and 50 Millesimal (LM) potencies, all medicines are securely packed in tamper-evident, standardized packaging to prevent damage, leakage, or contamination during transit.
Order Tracking Once your package is dispatched, you will receive a confirmation email and SMS containing your shipment tracking details. You can monitor the status of your delivery directly through the Order Tracking section on our website.
International Trade & Customs For our international wholesale and trade partners, please note that customs duties, local taxes, and import fees are the responsibility of the recipient. International shipments are strictly subject to the destination country’s import regulations regarding homoeopathic medicines.
Delivery Issues If your order is significantly delayed, missing, or arrives damaged, please reach out to our support team immediately with your order number so we can resolve the issue promptly.
Contact Information For any shipping-related inquiries, please contact our support desk:Address: 131A, B.B. Ganguly Street, Ground Floor, LIC Building, Kolkata 700 012, West Bengal, India Email: info@ihomoeo.com Phone: +91 90880 66001 / +91 90880 66002
